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Associates in Claims (AIC) Designation Program
Document
About the AIC Program
The Associate in Claims (AIC) designation program provides claims professionals with the foundation needed to succeed in today's rapidly changing industry. With this program, you'll improve your technical claims handling skills, communication andnegotiation skills, good-faith claims handling abilities, and in-depth policy knowledge.

There are four segments to complete, each with it's own exam. Passing the exams earns the designation. Visit www.aicpcu.org/aic for more information.


AIC 33: Claim Handling Principles and Practices
  • Improve claim handling by building a strong foundation in effective investigation techniques
  • Help avoid costly lawsuits by learning good-faith claim handling
  • Improve customer satisfaction and retention with soft skills like communication and negotiation
  • Manage defense costs through strong litigation techniques
AIC 34: Workers' Compensation and Managing Bodily Injury Claims
  • Improve effectiveness by learning to manage injury claims more efficiently
  • Control expense and indemnity costs through a practical understanding of bodily injury claim management
  • Dispose of workers' compensation claims in more efficient and timely manner by learning how to determine employment status and compensability
AIC 35: Property Loss Adjusting
  • Reduce time and costs associated with property loss adjusting by learning practical and proven estimating techniques
  • Improve disposition of claims more efficiently through a process to determine coverage and assign value to a claim
  • Reduce costs associated with coverage disputes by gaining in-depth knowledge of common property policies
AIC 36: Liability Claim Practices
  • Reduce costs associated with coverage disputes by gaining in-depth knowledge of common liability coverage issues
  • Improve claim handling by learning effective and proven liability claim investigation, evaluation, valuing and settlement techniques

Document
AIC 33 Course Flyer Spring 2011
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